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TruGreen Lawn Care

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 938 Google reviews · How we rank ›

4.2(938) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Tree ServicesLawn Care & MaintenanceEco-Friendly & Organic Practices
TruGreen Lawn Care
Services
Tree Services, Lawn Care & Maintenance, Eco-Friendly & Organic Practices
Reviews
938

What recent reviews say

Brian, Amit, and Robert are consistently named for punctual, knowledgeable lawn visits and follow-up. Customers report five-year relationships and lawns transformed from poor to lush. One recent customer felt a technician refused part of a prepaid mosquito treatment and delayed other guaranteed work, citing minor yard conditions.

The core service (aeration, weed control, lawn programs) gets praised for results and professionalism. Concerns centre on schedule delays, incomplete follow-through on promises, and reports of aggressive upselling by salespeople (not the field technicians themselves). The business claims to treat trees and shrubs but at least one long-term customer reports only inspections, no treatments, despite prepayment.

Recent shift: One 2-star review from a day ago and one 1-star from 3 days ago cite prepaid service delays and sales pressure, contrasting with the long stream of 5-star reviews praising field technicians. This suggests either inconsistency in service execution or escalating customer expectation mismatches around follow-up and tree/shrub treatment delivery.

Praised for
  • named technicians deliver reliable service
  • professional and attentive crew
  • visible lawn transformation over time
  • responsive and helpful customer interactions
Watch-outs
  • incomplete or unperformed prepaid treatments
  • poor follow-up on guarantees
  • selective service refusal due to lawn conditions
  • pushy sales tactics and upselling
punctualreliableskilled-crewattention-to-detailprofessional-crewresponsivegreat-resultsupsold-unnecessary-workpoor-communication
Best for: Homeowners seeking multi-year lawn transformation with continuity from the same technicians; those willing to track prepaid services closely.
Think twice if: Plan to verify prepaid treatments are completed and follow up immediately if promised work is delayed; review all quotes carefully before signing to avoid feeling pressured into upsells.

Strengths

  • named technicians with strong customer rapport
  • visible, documented lawn recovery over multi-year relationships
  • same-day explanation of services and lawn health tips
  • willing to reschedule around obstacles (construction, weather)

Worth knowing

  • Brian Hoyte and Amit are named repeatedly for punctuality and attentiveness
  • Robert Silveira documented as resilient under street construction delays, rescheduling early morning visits
  • One customer reported prepaid mosquito and tree/shrub treatments incomplete after multiple service calls
  • Sales team criticized in separate review for aggressive upselling tactics unrelated to field service quality

What reviews say by service

Lawn Care & Maintenance
Customers report visible lawn improvement, weed reduction, and repeat aeration/overseeding; one recent customer reported incomplete weed treatment and delayed reapplication despite guarantee
Tree Services
Business claims to offer TruNatural tree and shrub treatment and inspection; one long-term customer reports only inspections delivered, no treatments, despite prepayment
Eco-Friendly & Organic Practices
Website lists TruNatural tree/shrub program; no specific review feedback on organic practices

How it compares

  • Rated 4.2 against a 4.63 average across the 330 tree services businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 47
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
704
4
41
3
6
2
20
1
167

Common questions

Are the same technician available for repeat visits?
Multiple reviews name Brian Hoyte and Amit returning to the same properties over years; Robert Silveira is noted for persistence during construction delays. The business does not explicitly guarantee continuity, but long-term customers report consistency.
What if I have weeds after treatment?
One recent customer felt the company delayed reapplication and mosquito treatment despite a stated guarantee of quick service. No review specifies a formal reapplication guarantee or turnaround window.
Do they offer tree and shrub treatment?
The website lists TruNatural tree and shrub treatment and inspection at $49.95. One customer reports only inspections were delivered despite prepayment for treatment; this mismatch needs clarification before signing.
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Last updated 2026-08-16