50 low data
Lawn care twins
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Tree ServicesLawn Care & Maintenance
The Gardener North York East
Tree ServicesLawn Care & MaintenanceSnow Removal
- Services
- Tree Services, Lawn Care & Maintenance, Snow Removal
- Reviews
- 18
What recent reviews say
Long-standing customers value The Gardener North York East for consistent year-round maintenance and responsive snow plowing, though multiple reviews spanning years report missed or delayed snow jobs, damaged plants during lawn care, and unresolved warranty issues on hardscaping work.
Office staff earn specific praise for responsiveness, but communication gaps and crew accountability have caused repeat cancellations among frustrated customers. Service consistency appears to depend on which technician is assigned.
Praised for
- reliable year-round service
- professional crew and office staff
- quick response on snow removal
- long-term customer retention
Watch-outs
- no-show or delayed snow removal
- garden damage during lawn cutting
- poor warranty follow-up on hardscaping
- aggressive customer service
reliablepunctualpoor-communicationdamaged-propertyskilled-crewprofessional-crewresponsive
Best for: property managers and long-established residents seeking consistent seasonal maintenance from a familiar operator
Think twice if: you expect guaranteed snow removal response below certain depth thresholds or have had past damage issues from lawn cutting crews
Strengths
- year-round seasonal service
- established 25+ year history
- office manager earns specific praise for follow-up
Worth knowing
- Melissa (office manager) named for responsiveness
- Jeff Barfoot performed hardscaping work; warranty dispute on patio stones
- Snow removal policy: one customer reported job refused below 5cm depth; another waited two days for 7cm snowfall
- One customer reported unauthorized bank charges from subscription
What reviews say by service
- Snow Removal
- Customers praise quick email alerts and fast response in some cases, but multiple reviews cite no-shows, delayed arrival, or refusal to serve on smaller snowfalls
- Lawn Care & Maintenance
- Several complaints of garden and plant damage during mowing; reliability praised by long-term clients but inconsistency by crew
- Tree Services
- Limited evidence in reviews; website lists tree planting and maintenance but detailed feedback absent
How it compares
- Rated 3.7 against a 4.62 average across the 406 tree services businesses listed here.
- Has more Google reviews than 56% of the businesses in this directory.
How we scored this
Scoring Method Star rating 50
Review volume 56
Review recency 99
Review sentiment 48
Profile completeness 75
Verification 30
Rating breakdown
5
10
4
3
3
0
2
0
1
5
Common questions
- Do they operate year-round?
- Yes. Reviewers confirm lawn care and snow removal service throughout the year, and their website lists both spring and fall yard cleanups.
- What is their snow removal policy on light snowfall?
- One detailed complaint states the company refused to plow for falls under 5cm and took two days for a 7cm event. Another satisfied review noted proactive email alerts about plowing schedules, but no specific depth threshold is documented in reviews.
- Can I contact them about ongoing service issues?
- Melissa, the office manager, is named for responsiveness to problem resolution, though multiple older reviews cite difficulty reaching staff or getting follow-up on warranty claims.
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beauty-landscape
3.7(35)✓ Google-verified
Work quality swings sharply: satisfied customers praise speed and crew professionalism, but recurring complaints span poor lawn leveling, inadequate soil prep, and blocked communication after install. Evidence is limited by the single low-tier summary tier.
Tree ServicesLawn Care & Maintenance
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Prati Felici Landscaping Inc.
4.7(22)✓ Google-verified
Most reviewers describe reliable, detail-oriented work at fair prices, with Nick and his crew praised for professionalism and responsiveness. Two negative reviews (2 years old) claim poor communication and overpricing; the broader pattern of 5-star reviews suggests these are outliers, though they warrant acknowledgment.
Snow RemovalLicensed & InsuredLawn Care & Maintenance