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The Gardener

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 17 Google reviews · How we rank ›

2.2(17) 43 low data composite score See reviews on Google ✓ Google-verified
Lawn Care & MaintenanceSnow Removal
The Gardener
Services
Lawn Care & Maintenance, Snow Removal
Reviews
17

What recent reviews say

The Gardener earns 2.2 stars on 17 reviews, with 71% one/two-star ratings. Two five-star reviews praise a responsive owner and excellent crew work. The rest cite no-shows, incomplete lawn edges, failure to clear snow from sidewalks, unresponsive phone calls, and an owner who argues with dissatisfied customers rather than address complaints. Lawn damage and concrete harm are documented. Staff attitude and professionalism vary widely.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive and professional when engaged
  • thorough work when staff perform well
  • reasonable pricing for lawn care
Watch-outs
  • unresponsive customer service, ignored calls and emails
  • incomplete work, missed lawn edges and areas
  • rude and defensive owner, argues with customers
  • snow removal sidewalks not cleared, quick shallow plowing
  • no-show appointments and poor scheduling
  • property damage including lawn destruction and concrete
poor-communicationresponsivemessy-cleanupdamaged-propertyno-showskilled-crewprofessional-crew
Think twice if: Spring cleanup and lawn care show uneven execution; snow removal routinely leaves sidewalks uncleared. Customer service calls often go unanswered.

Strengths

  • responsive owner when engaged
  • can deliver strong results when crew executes
  • established operator with location in Brampton

Worth knowing

  • Owner Augin Tomah named in reviews; responsive in positive case, defensive in complaints
  • Scott named as crew member who performed well on weeds and shrubs
  • Spring cleanup crew described as two-person team in positive review
  • Snow removal described as quick shallow plowing without sidewalk clearing
  • Lawn damage documented: mulch-filled topsoil with wood chips, scalped grass, permanent divots
  • Concrete damage reported
  • 45-minute job charged at $300 in complaint
  • Female driver safety concern: ignored stop sign at Bristol Circle, Oakville

What reviews say by service

Lawn Care & Maintenance
Inconsistent: one crew praised for thorough weeding and shrub work; others missed lawn edges, left grass too short, caused scalping and divots despite customer instructions
Snow Removal
Quick shallow plowing without clearing sidewalks; snow banked on roads; lacks attention to detail and follow-up

How it compares

  • Rated 2.2 against a 4.59 average across the 436 snow removal businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 10
Review volume 55
Review recency 94
Review sentiment 40
Profile completeness 50
Verification 30

Rating breakdown

5
5
4
0
3
0
2
0
1
12

Common questions

Do they clear sidewalks during snow removal?
Multiple reviews state they do not shovel or clear sidewalks, only plow driveways quickly and leave.
What happens if I'm unhappy with the work?
The owner may argue your concerns rather than address them, and customers report calls and emails often go unreturned.

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Last updated 2026-08-16