- Do you handle problem projects, or only straightforward work?
- One reviewer's project faced unexpected drainage challenges and persistent pooling; the team stayed on-site all day and brought in additional equipment (vacuum) to resolve it. Mathieu also arranged immediate coordination with a hot tub company when a relocated tub developed noise after reinstallation.
- Will the crew show up on the scheduled day and time?
- Yes. Reviewers consistently report arrival exactly as promised. One notes 'came exactly when they said they would.' Another describes a three-day project where Mathieu and Brody were on-site throughout each day.
- What is your service area?
- The business's website lists Ottawa, Orleans, Cumberland, Blackburn Hamlet, Gloucester, Vanier, St-Laurent, and Rockcliffe.