24 low data
Landscape Design | Gardenscapes
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Landscape Design & InstallationLawn Care & Maintenance
Ottawa Home & Garden
Landscape Design & InstallationLawn Care & Maintenance
- Services
- Landscape Design & Installation, Lawn Care & Maintenance
- Reviews
- 32
What recent reviews say
Andrew and his crew earn consistent trust through detailed site planning, clear progress updates, and skilled installation on pools, patios, and interlock work. One reviewer felt blindsided by ground disruption and the team's resistance to mid-project adjustments, though they valued the final result; most others report 10+ year durability with minimal maintenance and a smooth, collaborative experience from start to finish.
Praised for
- collaborative communication and transparency
- reliable follow-through on commitments
- skilled crew and craftsmanship
- long-term durability and quality work
- professional and personable service
Watch-outs
- vague communication during projects
- inadequate preparation for property disruption
- defensive response to design changes
- delayed project completion
punctualreliableskilled-crewattention-to-detailprofessional-crewgreat-resultsresponsive
Best for: homeowners planning multi-phase backyard transformation with pool or large hardscaping projects
Think twice if: project scope involves significant ground disruption; clarify prep, timeline, and design changes in writing before work begins
Strengths
- 18+ years of durability on completed work
- ICPI-certified interlocking installation
- collaborative design consultations
- transparent quoting and site planning
Worth knowing
- Andrew (principal) and Jaime handle consultation and site management
- Ground prep includes proper grading and high-quality aggregate base for interlocking
- One 18-year-old installation (interlock patio, pool surround, retaining wall, boulders, fire pit) remains flawless
- Pool projects from May to August typical; crews maintain on-site toilet and tidy work area
- ICPI Certified, Techo-PRO Certified, Landscape Ontario Member, A+ BBB rating, WSIB Accredited
What reviews say by service
- Landscape Design & Installation
- Collaborative design consultations and custom features praised; one reviewer felt Andrew was defensive when they requested mid-project stair design changes
- Hardscaping & Interlocking
- Interlocking patios and walkways consistently praised for precision, level finish, and durability over 10-20 years; ground prep and drainage cited as thorough
- Lawn Care & Maintenance
- Damage to lawn during pool/patio installation noted in one project; no standalone lawn maintenance reviews
- Irrigation & Outdoor Lighting
- Landscape lighting mentioned on website but no review evidence
How it compares
- Rated 4.8 against a 4.7 average across the 510 landscape design & installation businesses listed here.
- Has more Google reviews than 68% of the businesses in this directory.
How we scored this
Scoring Method Star rating 82
Review volume 66
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30
Rating breakdown
5
28
4
3
3
1
2
0
1
0
Common questions
- How long do your patio and pool installations typically take?
- Pool projects can run 2-3 months depending on conditions. One reviewer's pool took from May 29 to August 9. Patio prep in fall with spring installation is also offered.
- Do you prepare detailed plans before starting work?
- Yes. Site assessment, design consultation on materials and patterns, and a detailed quote are standard. Andrew checks in at each step during installation.
- Can I change the design after work starts?
- Changes are possible but may meet resistance. One reviewer who requested a stair design change mid-project felt the company was defensive; clarify all design details in writing before starting.
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