Ledesma's portfolio of hardscaping and stonework projects draws consistent five-star praise from satisfied customers, particularly when Paul oversees design and Jeremy leads the crew. Yet the business's 2.3 average across 45 reviews reflects a stark divide: nearly 70% of reviewers report missed appointments, non-completion, unresponsiveness to communication, and refund delays that some have pursued for months. Snow removal and lawn maintenance jobs carry the worst track record, with complaints of slow response, incomplete work, and debris left on site. A customer of six years cancelled after a month-long delay and is still awaiting a refund from February 2024.
Five-star reviews highlight polished results and thorough cleanup. One-star reviews cite missed calls, incomplete jobs despite upfront payment, and payment collection threats. This business divides sharply on reliability.
David's crew shows up on time, work efficiently, and leave properties cleaner than they found them. Tree removal, trimming, and emergency stabilization all earn consistent five-star ratings for knowledge, care, and respect for property. Reviews highlight the team's ability to handle delicate jobs (branches over pools, damaged Japanese maples) with precision and speed. No mess, no damage, fair quotes, and willingness to prioritize urgent situations define their reputation across the GTA.
Reviewers consistently praise Keith (the principal designer) for responsiveness, creative vision, and the ability to translate ideas into realistic 3D renderings before work begins. His crew delivers high-quality finishes, manages city permits efficiently, and stays on schedule and within budget. Projects range from small backyard redesigns to major pools and comprehensive landscape overhauls, with clients frequently returning for multiple jobs over years.
Last updated 2026-08-15