All 16 reviewers rated Elmvale five stars. Clients consistently praise punctuality, clean job sites, and durability: one homeowner has used them for five years without issues, another received free repairs four years after installation. Marcus and the crew listen to what customers want and deliver work that transforms yards.
Reviewers highlight interlocking driveways, fences, decks, and landscape redesigns. The team shows up on schedule, cleans up thoroughly, and handles aftercare (polymeric sand maintenance, repairs). Reasonable pricing and responsiveness define the experience.
All 14 reviews are five-star. Customers praise the team for showing up on time, protecting belongings during work, and delivering polished results. Staff (Connor and Tarek named frequently) adjust schedules willingly and offer colour advice; pricing sits well with homeowners needing quick turnarounds.
Hansen Ottawa delivers consistently strong work on hardscape and landscape projects, with crews earning repeat praise for professionalism, cleanliness, and detailed craftsmanship. Snow removal is a longstanding strength, though recent winters have seen occasional delays and scheduling gaps on larger accounts that frustrated some customers.
Ritchie Feed & Seed draws repeat customers for its scale: extensive plant stock, bulk landscape materials, and competitive pricing on fertilizers and aggregates keep contractors and home gardeners returning. However, service reliability splits hard by location and channel. The Ottawa location and in-person shopping earn consistent praise; the online store and Richmond location generate frustration over unresponsive emails, packaging errors (wrong bag sizes shipped, damaged goods), and inconsistent staff engagement. One reviewer flagged the sale of invasive plants mislabeled as native species, raising ecological concerns. Staff quality ranges visibly: named employees like Elizabeth Lackey and Anne get highlighted for going above standard effort, while others draw criticism for disengagement or lack of knowledge. The 4.5-star rating across 929 reviews reflects this divide, with 68% five-star but 7% one/two-star complaints concentrated on fulfillment and support consistency.
Last updated 2026-08-16