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Eden Landscaping and Snow Removal

Updated 2026-08-15 · 11,219 reviewed · 200 listed · Scored from 21 Google reviews · How we rank ›

1.9(21) 41 low data composite score See reviews on Google ✓ Google-verified
Irrigation & Outdoor LightingSnow RemovalLawn Care & MaintenanceLandscape Design & InstallationTree ServicesHardscaping & Interlocking
Eden Landscaping and Snow Removal
Services
Irrigation & Outdoor Lighting, Snow Removal, Lawn Care & Maintenance
Reviews
21

What recent reviews say

Eden operates as a booking service that connects customers to independent contractors rather than maintaining its own staff. While the app is straightforward and pay-per-job options avoid long-term contracts, the business has been marked by repeated no-shows, billing errors (charging for unserviced properties, jobs done elsewhere), unresponsive customer service on hold for hours, and contractors who frequently cancel or arrive unpredictably. Multiple reviews document incomplete work, poor quality results, and refusals to reverse erroneous charges.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: One reviewer in early 2025 had a generally positive experience with app functionality and willingness to use Eden again, citing understandable no-show during extreme weather. This contrasts sharply with a consistent pattern of complaints across 3-5 years describing systemic billing, communication, and reliability failures. The 2025 review does not suggest improvement in underlying issues (it excuses one no-show); older patterns remain unresolved.

Praised for
  • easy app interface
  • flexible pay-as-you-go pricing
Watch-outs
  • no-shows and repeated cancellations
  • overbilling and incorrect charges
  • poor communication and unresponsive support
  • inconsistent contractor quality and work standards
  • late arrivals and missed appointments
no-showpoor-communicationlate-arrivalmessy-cleanupupsold-unnecessary-work
Think twice if: Avoid if you rely on scheduled or guaranteed service; chronic no-shows, billing errors, and unresponsive support documented across years.

Strengths

  • Easy-to-use mobile app
  • no long-term contracts required

Worth knowing

  • Business model: acts as a contractor marketplace, not an in-house service provider
  • At least one job charged at $285 for an unserviced property after cancellation
  • Snow removal no-show with customer on hold over one hour; subsequent calls made three more times with no arrival
  • One yard cleanup charged $500 for incomplete work; supervisor Ben Lewis refused responsibility
  • One customer charged for snow removal at a different house than requested
  • One deck roof collapsed within months of installation; calls and emails unanswered
  • 1 am snow removal with high-powered equipment triggered noise complaint
  • Automatic spring signup leading to unwanted charges on removed properties

What reviews say by service

Snow Removal
Frequent no-shows, late arrivals, and billing errors documented across multiple winters.
Lawn Care & Maintenance
Inconsistent contractors miss sections; incomplete work; unresponsive follow-up.
Landscape Design & Installation
Poor quality deck roof collapsed within months; communication and warranty issues.
Hardscaping & Interlocking
Deck built with poor craftsmanship; roof boards fell; no response to complaints.

How it compares

  • Rated 1.9 against a 4.63 average across the 70 irrigation & outdoor lighting businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 0
Review volume 58
Review recency 34
Review sentiment 39
Profile completeness 100
Verification 30

Rating breakdown

5
4
4
0
3
1
2
1
1
15

Common questions

Does Eden Landscaping require a long-term contract?
No. They offer pay-as-you-go one-time service or packages through their mobile app, though customers report automatic renewals without explicit confirmation and difficulty canceling.
What happens if Eden doesn't show up?
According to one 2025 review, a pending credit card charge will automatically reverse and another vendor can pick up the request. However, multiple older reviews document charges not reversed and no alternative contractor provided.
Are they available on weekends?
No. One reviewer notes they are not open weekends.
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Last updated 2026-08-15