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Eden

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 11 Google reviews · How we rank ›

2.8(11) 41 low data composite score See reviews on Google ✓ Google-verified
Snow RemovalTree ServicesLawn Care & MaintenanceLandscape Design & InstallationIrrigation & Outdoor LightingHardscaping & Interlocking
Eden
Services
Snow Removal, Tree Services, Lawn Care & Maintenance
Reviews
11

What recent reviews say

Eden delivers inconsistently. Positive reviews praise punctuality and hands-on customer access, but 55% of ratings are one or two stars. Recurring complaints centre on unresponsiveness after booking, no-shows without explanation, invoices that do not match work completed, and allegations of sending old photos as proof of service.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • on-time service
  • friendly crew
  • direct access to contractors
  • willing to go beyond scope
Watch-outs
  • unreliable after booking
  • no-shows or rescheduling
  • poor communication and unresponsive staff
  • overcharging or price mismatches
  • fraudulent billing with fake photos
  • substandard work quality
late-arrivalno-showpoor-communicationfair-pricingoverpriceddamaged-property
Think twice if: Anyone who needs predictable scheduling and reliable follow-up. No-shows, unresponsiveness after booking, and unresolved billing disputes are persistent complaints.

Strengths

  • direct contact with field contractor
  • punctual when service is delivered
  • willing to exceed scope on good days

Worth knowing

  • Meghan and contractors are named in positive reviews as accessible and professional
  • recurring no-shows without explanation or follow-up
  • invoices issued for work not completed; customers report fraudulent photos submitted as proof
  • one customer escalated to credit card company and BBB due to overcharges
  • seasonal work (leaf cleanup in fall, snow removal over 5cm threshold) available on contract or on-call basis
  • quoted price for snow plowing regularly doubles or triples per service

What reviews say by service

Snow Removal
Quoted rates do not match invoiced amounts; customers report no-shows and photos submitted as proof of plowing when service was not delivered.
Lawn Care & Maintenance
Aeration and seeding did not result in grass growth; poor timing and quality control.
Tree Services
Leaf cleanup completed prematurely in fall, lawn immediately covered again; no-show on rescheduled spring cleanup.

How it compares

  • Rated 2.8 against a 4.59 average across the 436 snow removal businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 38
Review volume 47
Review recency 0
Review sentiment 41
Profile completeness 75
Verification 30

Rating breakdown

5
5
4
0
3
0
2
0
1
6

Common questions

Can I choose on-call or contract for snow removal?
Yes. Eden offers both recurring service (automatic plowing over 5cm of snow) and on-call, with no mandatory contract required.
Can I speak to the contractor before they arrive?
One review mentions direct access to the contractor who will perform the work, though this availability is not consistent across all customers.
What happens if the work is not done as invoiced?
Multiple reviewers reported no response to emails challenging incomplete work or fraudulent billing. Escalation to credit card companies and the BBB has been necessary.
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Last updated 2026-08-16