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AquaSpa Pools & Landscape Design

Updated 2026-08-16 · 21,432 reviewed · 1,236 listed · Scored from 57 Google reviews · How we rank ›

3.9(57) 66 composite score See reviews on Google ✓ Google-verified
Lawn Care & MaintenanceLandscape Design & InstallationTree Services
AquaSpa Pools & Landscape Design
Services
Lawn Care & Maintenance, Landscape Design & Installation, Tree Services
Reviews
57

What recent reviews say

Strong five-star reviews praise experienced project managers like John and Evan for clear communication, meeting timelines, and delivering polished pools and outdoor spaces. However, one-star reviews document serious problems: unmet promises, design changes forced mid-project, and crews leaving structural issues (pool leaks, poor grading, incomplete work). Accountability appears inconsistent. The business shows excellence when paired with named project managers but carries real risk of poor outcomes when handled differently.

Praised for
  • experienced project managers (John, Evan, George)
  • on-time completion and scheduling
  • quality pool and hardscape work
  • professional teams and clean job sites
  • responsive communication and follow-through
Watch-outs
  • unmet promises and design changes mid-project
  • poor accountability and dismissive responses to issues
  • unprofessional crew behavior (smoking, disrespect)
  • substandard construction details (pool leaks, poor grading)
  • parking and neighborhood disruption during jobs
punctualskilled-crewgreat-resultsresponsiveattention-to-detailpoor-communicationupsold-unnecessary-workdamaged-propertyprofessional-crewmessy-cleanup
Best for: Homeowners seeking a major pool or outdoor transformation with a named, experienced project manager.
Think twice if: Large or complex projects without explicit assignment to a proven manager (John, Evan, George); concerns have centred on unclear promises and crew professionalism.

Strengths

  • experienced project managers with strong follow-through
  • full-scope design-build capability for pools and outdoor spaces
  • quick project turnarounds on some jobs

Worth knowing

  • Project managers John Perri, Evan, and George named in praise; Angelo identified in complaints as sales and on-site manager
  • Pool leak detected post-fill with no prior leak test
  • Above-ground pool demo and install completed in just over two weeks
  • Crew member Davide cited for unprofessional conduct
  • Complex multi-phase projects documented including 16' x 32' pools, 28' x 15' cabanas, outdoor kitchens

What reviews say by service

Lawn Care & Maintenance
Praised for landscape design and lawn renovation; limited detail in reviews.
Landscape Design & Installation
Strong praise for design execution and outdoor space transformation; complaints centre on unmet design promises and mid-project changes.
Tree Services
No clear evidence in reviews.

How it compares

  • Rated 3.9 against a 4.7 average across the 590 landscape design & installation businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 42
Review volume 77
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
41
4
1
3
0
2
0
1
15

Common questions

How long does a pool installation take?
One review reports a full demo-to-completion above-ground pool job took just over two weeks, though timeline varies by project scope.
What should I expect in a project consultation?
Named project managers (John, Evan, George) are noted for walking clients through design iterations and providing regular updates during construction.
Do they serve areas outside Vaughan?
Their website lists service areas as Vaughan and the GTA.
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Last updated 2026-08-16